App crash! on my iphoneX

App crash to my home screen on select my airline in airline mode :sob::sob:

IPhoneX ios12.1.3(latest version)image

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Hello,

Thanks for contacting support.

Does this happen every time you go to select your airline?

So the app crashes when you hit ‘select’?

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A post was split to a new topic: App Crash Android - Latest Update

App crashes when i hit ‘select’

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Replied to you on freshdesk. Remove and reinstall app. I tried with your account and it worked

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Okay, i try
please wait…

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Hi, luqmanh

I logged in and restore purchesed.
fail, it same crash!image

I hope the developer will fix it quickly.
Thank you,

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Have you tried restarting your device?

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Are you holding down select? If so just tap it once. Try to reinstall once again and restart device.

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I followed the instructions. But is the same

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I do it already. But not yet

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Give these a try:

  • Restarting the app
  • Restarting your device
  • Clearing Cache/Data
  • Reinstalling Infinite passengers
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Looks like a fix has been released for iPhone X layout issues. Can you make sure you update the app to 5.1.4 and see if that works?

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i dont think thats related and ive in with his account details without issue. Not sure whats going on but seems to be at least isolated to this on case.

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I believe found the issue. I thought the device region settings (thai) may have caused this:

SIGABRT: Not a valid calendar for the given culture. Parameter name: value

Related to date issue. i’ll look into this asap. Its definitely specific to Thai calendar being used on the device instead of standard.

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Ohh, I changed my machine language to English. Reinstalling Infinite passengers and update the latest version.

It is already available. YEAH!!

Thank you for all the suggestions. :slight_smile:
image Uploading: CE2A6A71-2F91-4522-BCC6-4DBC9C2130C8.png…

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Might want to sort that out mate. Make sure to leave enough time for the photos to upload before you hit post.

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Latest update coming out tomorrow should have proper fix so you will be able to switch back to Thai

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roger, updated. 12hour ago
Thank you :slight_smile:image

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Good to see its working. Please leave us a positive review in the app store.

thanks

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