I pay for this app and now I'm charged

I paid for the app and sound packs and now I have to pay again to use What is going on.

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Hello,

Thanks for contacting support and sorry you’ve had this experience.

Please create a ticket at ifpax.freshdesk.com so we can provide a full refund for your initial purchase of the app as it’s now avaliable for free.

Your sound packs are still honoured. Please fill out the form at: hirego.typeform.com/to/B67e18 for a free subscription matching the number of previous packs purchased.
Make sure you use the correct username. Receipts are useful but not essential.
Once done, remove the app, reinstall from app store and then login to airline mode. It will provide access.

Why was it changed to subscription mode?

Changing to subscription based model should allow us to expand development and get a lot more features out that would add to realism. It should mean we can also have a dedicated support person. Monthly subscription will provide access to ALL sounds and features such as Emergencies, Airline Mode and Cargo Mode. It will also allow more frequent updates.

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OK excellent thanks for the support.

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No problem! Glad we could assist with this issue. #support is always here if you have any other issues.

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