Subscription Auto Renewal

Hello, my subscription automatically renewed and I wished to discontinue for one month due to cost related reasons. So it has now charged me for another month. Is there any way I can refund this and disable auto renew?

1 Like

Hi Jailah,

Please submit a ticket at ifpax.freshdesk.com so we can look into your case and provide a refund for the accidental subscription renew.

Make sure to disable auto renew in the future by following the guides below:

Cancel, pause, or change a subscription on Google Play

Thanks!

3 Likes

Thank you Thomas. It turns out that i have enough and are able to keep my subscription. Another month of IF PAX for me! :smile:

3 Likes

Awesome! Enjoy your remaining subscription