The app purchased the a318 with out me buying it!


#1

RyanAirIF has purchased the a318 plane with out me even purchasing it! As we are RyanAir we only have 737-800 and 737-700 in our fleet… we’d never purchase anything other than what the real airline has!!! Someone explain why? I’m pretty annoyed about this

Also when I press sell of the a318 the app crashes??


#2

Try these steps below.

  • Restart your device.
  • Try clearing the data (Note: You may have to sign in again.)
  • If these step above don’t work. Try uninstall and reinstall.

If these steps dont work. We will try to find best solution for you as possible.


#3

Tried it still didn’t work


#4

After you tried, did you press delete to the plane?


#5

I pressed sell to sell the plane and it crashed


#6

Which app version are you running and device? Is it repeatable?


#7

Version 5.1.5 and an iPhone 5s and it is repeating over and over nevertheless had this issue before


#8

It still crashes when we go to sell the a318 that we never brought in the first place


#9

Can you screen record please?


#10

I know this might sound strange, but does anyone else have access to your account or device?


#11

Nope no one else does! But even if someone did the fact it when I press “sell” it starts loading then crashes…


#12

It won’t let me upload a video


#13

I had to confirm, as there’s two things that had happened, app crash when selling the plane and the buying of the plane.


#14

Use a private video on YouTube if possible please.


#16

#17

This is a strange one. Can you try do a flight with the aircraft (A318) and report back if you can use it or if there’s any warning messages.


#18

And you’ve tried all the usual clear, restart, reinstall procedures.


#19

I’ll try a flight but I don’t ever use the a318 as it’s a horrible aircraft! I’ve tried everything!


#20

Try to do a flight as a test, we are trying to help you fix this issue asap


#21

On top of that you don’t by any chance have another device or a friends device you can quickly download IP on, log in, try to remove it on there then log out and delete?